Overview

Order Lifecycle is a Craft Commerce plugin that tracks and visualises every event in an order's journey, from cart creation right through to final payment.

What is Order Lifecycle?

Order Lifecycle keeps a constant eye on an order's lifecycle, recording every significant event as it happens, including:

Cart Events: Cart creation, line item additions/updates/removals
Order Events: Order completion, status changes, payment status
Customer Events: Email updates, address changes
Payment Events: Transaction attempts, successes, and failures
Email Events: Notifications sent and delivery status

Key Features

Complete Event History

Every interaction with an order gets recorded with full context, including timestamps and state snapshots.

Visual Timeline

A clear, easy-to-follow timeline view shows all events in chronological order, with visual indicators for the different event types.

Performance Statistics

Metrics are calculated automatically, showing:

Time from cart creation to order completion
Payment processing duration
Order fulfillment timing

Detailed Snapshots

Each event captures the complete state at that moment, which makes it easy to:

Debug payment issues
Understand customer behavior
Analyze order flow problems
Audit changes

AI Insights

On-demand Claude-powered analysis for individual orders and store-wide metrics. Click a button on any order to get a plain-language summary of friction points, payment behaviour, and anomalies. The store-level dashboard widget covers conversion rates, abandonment, email reliability, and more, across a configurable date range.

Use Cases

Debugging: Quickly work out where orders fail or get stuck
Analytics: Get a proper handle on your order funnel and conversion rates
Customer Support: See exactly what happened with a customer's order
Compliance: Keep detailed audit trails for all order activities
Optimization: Spot the bottlenecks in your checkout process